FAQs

1.What is the ShoopyTherapy Collection?

The ShoopyTherapy Collection is a series of innovative wellness products designed to combine advanced technology with personalized care. From the comfort of your home, our products help you relax, relieve muscle tension, and enhance your overall well-being. Explore our exclusive collections and feel the difference!

2.What makes ShoopyTherapy different from other brands?

ShoopyTherapy stands out by offering high-quality, innovative products specifically designed for personal wellness. We prioritize advanced technology that addresses your unique needs, ensuring you receive effective solutions that improve your well-being. Our focus on customer satisfaction, premium design, and accessibility makes us the go-to choice for anyone seeking top-tier wellness products.

3.What advanced technologies do these products use?

Shoopy products feature cutting-edge technologies to deliver maximum comfort and effectiveness:

  • AI Intensity Adjustment (TheraPulse Pro): Adapts in real time with 30 levels of intensity.
  • Portable Design (MuscleFlex Max): Lightweight and wired for uninterrupted use.
  • Ergonomic Shape (TriangleFit Pro): Perfect for hard-to-reach areas like the back.
  • Heat Therapy: Adjustable from 40°C to 55°C to soothe muscles and boost circulation.
  • High-Frequency Vibration: Simulates professional massage for stress relief.
  • Infrared Technology: Promotes deep tissue recovery and long-lasting benefits.

4.What is the TheraPulse Pro, and how can I use it?

The TheraPulse Pro is our most powerful and versatile model, specially designed for athletes and users looking for a complete wellness experience. With its advanced technology, it adapts to individual needs, providing deep relaxation and effective muscle recovery.

5. What’s the difference between the TheraPulse Pro, MuscleFlex Max, and TriangleFit Pro?

TheraPulse Pro: The most powerful model, perfect for those seeking a total wellness and muscle relaxation experience, especially for athletes.

MuscleFlex Max: Compact and portable, ideal for quick massages anywhere, without sacrificing effectiveness.

TriangleFit Pro: Designed for those who need precise relief for specific areas, with added comfort during use.

6.How to Clean ShoopyTherapy Products – Step by Step:

  • Turn off the device: Before cleaning, always make sure to turn off your ShoopyTherapy product and unplug it (if necessary) to avoid any accidental activation during the cleaning process.
  • Remove the massage heads (if applicable): For easier cleaning, detach the massage heads from the device. This is particularly important for thorough cleaning.
  • Wipe the massage heads: Using a damp cloth or rubbing alcohol, gently wipe the massage heads. Make sure to remove any sweat, oils, or residue left after use. Alcohol works great for sanitizing and ensuring a deeper clean.
  • Clean the body of the device: Using the same damp cloth, carefully wipe the outer body of the device to remove any dirt or dust. Avoid getting moisture into any electrical parts.
  • Dry the parts: After cleaning, dry the massage heads and device with a clean, dry cloth to prevent any moisture buildup.
  • Reattach the massage heads: Once everything is dry, reattach the massage heads to the device, ensuring they are securely placed.
  • Store properly: Store your ShoopyTherapy product in a cool, dry place, away from direct sunlight and moisture, to preserve its longevity.

7.What payment methods do you accept?

We accept secure payments via credit card, debit card, PayPal, and bank transfer and more ensuring the purchase process is as convenient and safe as possible for you.

8.How long does it take for my order to arrive, and to which countries do you ship?

Orders are typically processed within 2 business days for production and logistics, and delivery usually takes an additional 5-7 business days, depending on your location. We offer international shipping to a wide range of countries, including the United States, Canada, Europe, and more. Shipping times may vary based on your country and product availability.

9.Warranty Information

Yes, all ShoopyTherapy products, including the Triangle Massage Gun, come with a 90 DAYS warranty. This covers any manufacturing defects, so you can enjoy your purchase with complete peace of mind. If you encounter any issues, we're here to provide you with a smooth and hassle-free resolution.